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Jack Mars

we welcome Jack Mars to our team.

With over 10 years experience in developing simple elegant web sites , he brings a clear thinking and a systematic approach to designing and developing a web site. He has a particular fondness for wordpress and the multitude of plugins. Along with his php, mysql skills and knowledge he is well placed to address front end concerns and back end issues.

How to Sell Anything to Anybody

Whether you’re selling products to customers, ideas to your boss, or yourself to an employer, we’re all in sales. Here’s how to get the deal done. By Steve Tobak You may not realize it, but the most critical junctures in your career involve selling. Whether you’re selling a product or service to a customer, an idea …

Web Presence Report (WPR)

Today your presence of the internet goes along way in creating and establishing customer perceptions of your wine and winery, which ultimately affects whether people visit your cellar door or buy your wine. There are often problems with websites that you are not even aware of, I recently visited a winery website where it would …

newsletters

Keeping customers engaged with you and your products helps to build customer loyality and increase sales. Newsletters can be a very significant part of building a loyal customer base, if managed well but they can also be a chore. Black Grape understands the purpose of a newsletter and is experienced in composing and managing newsletters …

Customer Relationship Management (CRM)

What is it ? Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. There are many systems around …

wine clubs

Wine Clubs can be a very important part of a winery business, but they must be set up and managed effectively. Understanding and getting to know your customers is vital to growing your business, and the only way to do that is to have the appropriate system and people who know how to use and interpret and extract data to build a complete customer profile.

At Black Grape, we have the skills, knowledge and experience to be able to do that for you.

Pricing starts from as little as $199

How to get more from a wine club

E-commerce

E-commerce and online shops are a very important tool in growing a business.

The look and functionality play a vital role in selling products.

At Black Grape we know the important of technological solutions coupled with great design, for us the two are vital components in portraying an image consistent with the brand and the winery’s positioning.

Here are some free open source platforms

Black Grape set up pricing starts from as little as $99

 

19 Open Source Ecommerce Solutions for Your Store